Legal

Terms and conditions

The terms for claiming a seat at, applying to and attending Reach Tier One.

Last updated 26 October 2026 · Questions: ed@tieroneagency.io

1. Who we are

Reach Tier One (the “mastermind” or “event”) is organised by Tier One Agency (“we”, “us”, “our”), hosted by Dale Bowman and Ed Menlove. These terms apply to everyone who applies for a seat at, or attends, the mastermind. By applying, you agree to them.

Organiser details: [Registered company name and registration number] · [Physical address] · Email ed@tieroneagency.io.

2. The mastermind

Saturday 9 and Sunday 10 January 2027 in Cape Town. Mornings are held at the Belmond Mount Nelson Hotel. Afternoons include experiences at other locations in and around Cape Town. The programme, timings and locations are still being finalised and will be confirmed to invited guests before the mastermind.

3. Claiming a seat

  • Reach Tier One is a mastermind for sales professionals, limited to 50 attendees.
  • You claim a seat by paying at checkout. Your seat is confirmed once payment succeeds and you receive a confirmation from us or our payment provider. By paying, you agree to these terms.
  • We may cancel a seat if information you gave us turns out to be false or misleading, or if you breach these terms.
  • Seats are personal to you and may not be resold.
  • You must be 18 or older to attend. Alcohol is served.

4. What is included, payment and refunds

Attendance includes both mastermind mornings, the afternoon experiences, and food and drinks during the programme. Accommodation, travel and parking costs are not included.

Payments are processed by Whop, our payment provider, whose own terms also apply to the payment. Prices are shown at checkout in US dollars. Your bank may add its own currency conversion or card fees.

If you want a refund, you can reach out to ed@tieroneagency.io.

5. If you can no longer attend

Seats are limited, so please email ed@tieroneagency.io as soon as you know you cannot attend. This lets us offer your seat to someone else.

6. If we cancel, postpone or move the mastermind

If we need to cancel, postpone or move the mastermind, we will tell you as soon as we reasonably can, and your seat will carry over to the new arrangements. If you want a refund, you can reach out to ed@tieroneagency.io.

We are not responsible for travel, accommodation or other costs you incur. We are not liable for failing to run the mastermind as planned because of events beyond our reasonable control, such as severe weather, natural disasters, public-health restrictions, civil unrest, or a failure of a venue, supplier or utility.

7. Programme and speakers

The programme, timings, venues, experiences and speaker line-up may change at our discretion. Speakers and specific experiences are not a condition of your booking, and changes to them are not grounds for a refund or compensation.

8. At the mastermind

Dress code is smart casual. Please follow the venue’s rules and the instructions of our team and the venue staff, and drink responsibly. We may refuse entry to, or remove, anyone who behaves in an abusive, unsafe, discriminatory or disruptive way.

You may not record sessions, or promote or sell your own products from the stage or at the venue, without our written permission.

9. Photography and filming

The event will be photographed and filmed. By attending, you agree that you may appear in photos and footage that we use to promote Reach Tier One and Tier One Agency. If you would prefer not to appear, tell us at check-in or by email and we will make reasonable efforts not to use images in which you can be identified.

10. Content, advice and hypnosis

Talks and materials are for general information and education only. They are not financial, legal, tax, investment, medical or psychological advice. Speakers’ views are their own, and we do not guarantee any particular business, financial or personal results.

Sessions may include hypnosis, visualisation and other mindset exercises. Taking part is entirely voluntary, and you can choose to sit out at any time. These sessions are not therapy or medical treatment. If you have epilepsy, a heart condition, a mental-health condition, are pregnant, or are unsure whether hypnosis is safe for you, do not take part without first getting medical advice, and let our team know. You take part at your own risk.

11. Your safety and our liability

Please read this section carefully. It limits our liability to you.

You attend the mastermind, and take part in all daytime and evening sessions, activities and experiences, voluntarily and at your own risk. To the fullest extent the law allows, we, our hosts, speakers, staff and partners are not liable for any injury, illness, loss or damage you suffer in connection with the mastermind, including during travel to or between venues, at third-party venues, or as a result of consuming alcohol.

Afternoon and evening experiences may be provided by third-party venues and suppliers, who are responsible for their own services and safety. Please follow their instructions. Alcohol may be served: drink responsibly, and do not drive after drinking.

We are not responsible for loss of or damage to personal belongings, or for any indirect or consequential loss. Our total liability to you in connection with the mastermind is limited to the amount you paid us to attend.

Nothing in these terms excludes liability that cannot be excluded under South African law, including under the Consumer Protection Act.

12. Your personal information

We handle your personal information, including the information in your application, in line with our Privacy Policy and the Protection of Personal Information Act (POPIA).

13. Changes to these terms

We may update these terms from time to time. The latest version will always be on this page.

14. Governing law and contact

These terms are governed by the laws of the Republic of South Africa. If you have a question or complaint, email ed@tieroneagency.io and we will respond within five business days.

Reach Tier One · Cape Town · 2027Terms · Privacy · © Tier One Agency